Important: By creating an account or using our services on game club bd, you agree to this Privacy Policy. Please read it in full.
1 Introduction
Game club bd is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy ("Policy") explains how game club bd collects, stores, uses, and protects your personal information.
This Policy applies to the game club bd website, mobile application, and all related services. We believe transparency is the foundation of trust — which is why every detail about your data is clearly stated here.
If you have any difficulty reading this Policy or have any questions, our support team is always ready to help.
2 What Information We Collect
Game club bd only collects information that is necessary to provide our services. We never collect excess or unnecessary data.
Information collected at registration:
Full Name
Date of Birth
Email address
Mobile Number
Residential Address
National ID / Passport
Information collected automatically during use:
- IP address and device type (mobile, tablet, desktop)
- Browser type and version
- Pages visited, session duration, and click activity
- Login time, logout time, and total time spent on the platform
- Transaction history — records of deposits, withdrawals, and bets
Information collected during KYC verification:
- Photo or scan of a government-issued ID (NID / Passport / Driving Licence)
- Proof of current address (utility bill or bank statement)
- Proof of payment method ownership
KYC information is used solely for age and identity verification. This data is stored in encrypted form and is never shared with third parties.
3 How Your Information Is Used
Game club bd uses your information for the following purposes:
- Account management: For registration, login, and profile updates.
- Transaction Processing: To process deposits and withdrawals securely.
- Identity Verification: As part of the KYC process to prevent fraud and money laundering.
- Customer Support: To resolve your complaints and queries promptly.
- Security: To detect and prevent suspicious activity.
- Legal compliance: To comply with applicable laws and directives from regulatory authorities.
- Service Improvement: Analytics to further improve the user experience.
- Promotional Communications: Promotional and bonus messages are sent only with your consent.
We never use your information for purposes not listed above. Your consent will be obtained before any new use is introduced.
4 Data Sharing Policy
Game club bd does not sell, rent, or commercially distribute your personal information. However, limited data may be shared in specific circumstances:
- Payment Provider: Only the minimum necessary information is shared with payment gateways such as bKash, Nagad, Rocket, etc. to process transactions.
- Technology Partner: Server hosting, cybersecurity, and analytics providers operate under strict confidentiality agreements.
- Legal authorities: Information may be disclosed in response to a valid request from a court or government authority under Bangladeshi law.
- Fraud Investigation: We cooperate with regulatory authorities in investigations related to money laundering or fraud.
Before sharing information with any third party, we ensure they follow the same strict privacy standards we do.
5 Cookie Policy
Game club bd uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your experience.
- Essential cookies: To maintain login sessions and ensure security. The site cannot function properly without these.
- Functional cookies: To remember your preferences (language, time zone).
- Analytics Cookies: To understand which sections of the site are used most — this is entirely anonymous.
- Marketing Cookies: Used to show relevant offers only with your consent.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
6 Data Protection Measures
Game club bd follows the highest industry standards to protect your data. Our security infrastructure operates on multiple layers:
- 256-bit SSL/TLS Encryption: All data transfers are completed over encrypted channels.
- Firewall & Intrusion Detection: Server infrastructure is monitored at all times.
- Access control: Only authorised staff may access specific data.
- Two-Factor Authentication (2FA): Enhanced security features for your account.
- Regular Security Audits: Third-party experts conduct regular penetration testing.
- Data Backup: Data is regularly backed up to secure locations.
In the event of a data breach or security incident, we are required by law to promptly notify affected members.
7 Your Rights
As a member of game club bd, you have the following rights over your personal information:
| Rights |
Description |
Applicability |
| Right to Access Information |
You can find out exactly what information we hold about you. |
✓ Applicable |
| Right to Rectification |
You may request corrections to any inaccurate or outdated information. |
✓ Applicable |
| Right to Erasure |
You may request deletion of your data after account closure, provided there are no legal obligations requiring its retention. |
✓ Conditional |
| Right to Restrict Processing |
You may request that we restrict the use of your data for specific purposes. |
✓ Applicable |
| Right to Data Portability |
You may request your information in a structured, readable format. |
✓ Applicable |
| Right to object |
You may object to receiving marketing communications. |
✓ Applicable |
To exercise any of these rights, please contact our support team. We are committed to responding within 30 days.
8 Third-Party Services
Game club bd works with select trusted third-party technologies and services that help improve our platform. These service providers operate under our guidelines and are not permitted to use your data for their own purposes.
- Game Provider: Licensed providers for casino and sports game operations — only game-related data is shared.
- Payment Processor: To verify and complete transactions — only transaction-related data is used.
- Cloud services: International-standard cloud providers are used to store data securely.
- Analytics: Anonymous traffic analysis — no personally identifiable information is transmitted.
If you follow an external link from our site, that site's own privacy policy will apply. game club bd is not responsible for the data practices of those sites.
9 Privacy of Minors
Game club bd is strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.
- Age verification is carried out at the time of registration.
- If we become aware that information has been collected from a minor, it will be deleted immediately.
- The account will also be closed and the relevant authorities will be notified if required.
If you believe your minor child has registered on our platform, please contact us immediately.
10 Data Retention Period
Game club bd does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account information: For the duration of account activity and up to 5 years after closure (for legal compliance).
- Transaction Records: Minimum 7 years as required under anti-money laundering laws.
- KYC documents: Up to 5 years after account closure, in compliance with regulatory authority guidelines.
- Support Contact: Up to 2 years after last contact.
- Cookies and analytics data: Automatically deleted after 13 months as a general rule.
Once the retention period ends, data is securely and permanently deleted to ensure it cannot be recovered.
11 Policy Changes
Game club bd reserves the right to update this Privacy Policy as needed. For any significant changes:
- The "Last Updated" date at the top of the policy will be revised accordingly.
- Advance notice will be sent to your registered email for any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- You have the right to close your account if you do not agree to the updated policy.
We recommend visiting this page regularly to stay up to date with the latest policy.